Privacy Policy

About This Policy

This site is operated by McKinney Water Heater Repair, a water heater repair and replacement service based in McKinney, Texas. We serve homeowners in McKinney and surrounding Collin County communities.

This policy explains what information we collect when you use this site or contact us, how we use it, and how we protect it. We keep it short because there isn't much to say — we're a local service business, not a data company.

What We Collect

We only collect information you give us directly or that is standard for any website:

• Contact information — name, phone number, and email when you fill out a contact form or call us
• Service request details — the description of your water heater problem
• Basic site analytics — pages visited, device type, and general location if analytics tools are active (anonymized and aggregated)

We do not collect payment information through this site.

How We Use It

• To respond to your service request or inquiry
• To schedule or follow up on appointments
• To improve this website based on how people use it (aggregate data only)

We do not send marketing emails, sell your data, or add you to any mailing list.

Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. We may use third-party tools to process contact form submissions (such as form routing services), but only as needed to handle your request.

Cookies and Analytics

This site may use standard analytics cookies (such as Google Analytics) to understand visitor behavior in aggregate. These do not identify you personally. You can disable cookies in your browser settings at any time.

How Long We Keep It

Contact information is kept only as long as needed to handle your service request. We do not maintain marketing contact lists from website inquiries.

SMS Privacy

McKinney Water Heater Repair collects phone numbers and SMS consent to send customer-care messages related to service inquiries, appointment updates, payment links, reschedule requests, customer support, and review requests. Mobile opt-in data and SMS consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Customer details may be shared only with service providers, contractors, software systems, payment processors, or support vendors as needed to respond to the customer's request, coordinate the requested water heater service, process payments, or provide customer support.

Contact

Questions about this policy? Reach us at: hello@mckinneywaterheaterrepair.com